Online Reputation Management (ORM)
Company in Mumbai, India
We are the best Online Reputation Management / ORM services company & agency in Mumbai, Navi Mumbai, India. Maintain brand reputation with our ORM services.
It’s easy to lose the reputation you built over the years in a day. Many companies have suffered damage to their reputation which took adverse toll on their businesses. Yet, a company’s reputation is its most valuable asset. It shapes the way the general public views your products and consequently impacts the decisions of potential customers. Reputation management aims to deal with this challenge.
A threat to your reputation may be a negative review, bad news coverage, or even a crisis. This is why companies need reputation management. Reputation management refers to strategies and activities aimed at ensuring that the public has a positive perception of your business. The presence of the social media and online communities makes reputation management vital as businesses are more at risk of negative reviews and posts.
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Here are some studies highlighting why online brand reputation management is essential
- Consumers are twice likely to share bad customer experiences as they talk about their good ones. (Sales Force)
- 7 out of 10 customers will leave a review if they are just asked to by the business. (Bright Local)
- 90% of consumers read online reviews before visiting a business (Forbes)
- 78% of consumers trust peer recommendations while only 14% trust advertising (Vendasta)
Types of Reputation Management
A business just starting out needs to actively build its reputation to build a positive public perception and to win their trust.
A business that’s been in existence needs to continually maintain a good image and ensure it’s in the spotlight for positive reasons.
In the case of a bad reputation, a business needs to hide its bad reputation and recover its good image through public relations tools (press, social media etc).
Key Benefits of Reputation Management
Helps respond to bad reviews
Proactive reputation management helps you monitor what’s said about your business online so you can respond accordingly. Being unaware of what people say about your business online is risky.
Maintaining positive image
Reputation management helps your business retain its positive image and moulds the public perception of the public to your favor.
Better online visibility
Google places high importance on reviews and user content. Reputation management on the various sites helps your business gain better visibility on search engines.
Attract new customers
The digital space is now a part of the buyer’s journey. Reputation management helps customers judge your business based on positive reviews.
Since people tend to trust what they read, good reputation management helps improve your sales in the long term which also leads to increase in income.
Why Choose us for your Online Reputation Management Services?
At Matrix Bricks, we offer reliable reputation management services for brands and businesses to help them remain in the spotlight for the right reasons. Our team of Reputation Management professionals is ready to help your business remain in the spotlight positively.
Testimonial For Digital Marketing
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I wish them all the best in their future endeavors.
We are happy with the website design services offered by Matrix Bricks and they are also fully dedicated to satisfying our needs. Alongside, we also appreciate their creative approach towards designing a powerful website.
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MATRIX-BRICKS proved to be unbelievably helpful to boost our diagnostics business online. They took charge to promote our services on web. They brought our health services a significant market outreach. We are grateful to MATRIX BRICKS for helping us grow on digital platforms.
We are very much happy with the website design services offered by Matrix Bricks and they are also fully dedicated to satisfying our needs. Alongside, we also appreciate their creative approach towards designing a powerful website.
We are glad to share our experiences with MATRIX BRICKS. Since the website for Bollywood Times is being smartly Designed & Developed by Matrix Bricks, they managed our online marketing activities as well. We are satisfied and grateful to Matrix Bricks for their sincere efforts and consistent services.
I would like to thank Matrix Bricks and Mr. Mehul for creating a wonderful and user friendly website. It has been appreciated by lots of acquaintances. Matrix bricks team is very patient and understanding, always ready to support in best possible ways. The staff is super-efficient & amazing. For them Customer satisfaction is most important. They will go out of their way to meet requirements of the customers and make them happy. We have only warm words of appreciation for them. I look forward to a long term relation with Matrix Bricks.
I would like to thank Mr. Mehul for creating a wonderful website. I have been appreciated by lots of acquaintances both personal and professional for the website. It has come out exactly the way or rather I would say even better than what I envisaged. His team is very patient and understanding, always ready to support you in best possible ways. Another very good point about Mr. Mehul’s approach is that he always tries to figure out the best ways to match customer’s budget and still give a quality solution. I look forward to a long term relation with Matrix Bricks.
We at P3 Sports, have been with Matrix Bricks for a short time but our experience has been very pleasant & fulfilling. The staff is super efficient & amazing. You name it they do it. We have only warm words & appreciation for them. We would like to give special mention to Urvi, who worked with us on our project. Nothing is impossible for her. Super service with sweet smile. Rafique who liaised for us proved sp invaluable for his hard work in giving our project the discipline of time. Thank you all at Matrix Bricks… Keep it up & see u at the top
Our approach is to focus on finest quality refined metal while providing variety of products and services. In order to reach every corner of the country and the globe, we need to enter the Web. With good designing and better layout, we would be able to reach at every area we require. Thanks to Matrix Bricks Infotech for giving us such good and user-friendly website..
Mehul did such a fantastic job on creating my personal website. It was a pleasure to work with him and his pro active approach on the clients needs. He was always one step ahead.
Matrix Bricks – Best ORM Company in Mumbai, India
Online reputation management is about boost or reinstate a brand’s image by negate, incapacitate or knocking out the negative content found on the internet and overcome it with more positive content to improve its credibility and customer’s trust in it.
Online reputation management companies in India provide online reputation management services backed by a well built tech team because even one bad review or comment is enough to trigger a ravaging impact on one’s reputations. Potential customers change their brand’s perception based on negative reviews, comments which can spread all over social network. So, it’s important for an Online reputation management company to thoroughly monitor the online reputation of the brand, eliminate these negative diminution and pro actively work towards building a positive reputation of the brand.
Benefits of Online Reputation Management
A extensive online reputation management (ORM) strategy not only focus on the robustness of a business, but also constructively counters any negative publicity by its competitors. A strong online reputation that increases trust means that there’s a high probability of converting cold visitors into prospects and then customers.
Research shows that 83% of people trust brand recommendations from friends, and nearly 70% trust consumer opinions more than paid advertisements. Reputation management on the web is not just about negating negative content and generating positive reviews but about building a reputation that makes a brand synonymous with its core values and the primary needs of its target market. This is precisely why businesses need to have a comprehensive online reputation management strategy in place. A good online reputation helps businesses establish themselves as thought leaders and the go-to source for all industry-related problems. This helps businesses earn free media coverage and elevates them above the competition.
Online Reputation Management Services by Matrix Bricks
ORM represents a brand’s image on the internet and we firmly believe in maintaining the reputation of its online image. A good ORM can greatly benefit your brand and your business. And our determined and compassionate team knows that it is very important that your online reputation is monitored & have all the negatives eliminated so that a potential customer doesn’t have to think twice before making a purchase decision on your website.